Privacy Policy

All information concerning clients, prospective clients, volunteers, donors or prospective donors shall be kept strictly confidential by ElderHelp of San Diego, its staff and volunteers, unless permission is obtained from these individuals to release such information.

ElderHelp is committed to respecting the privacy of donors. This includes their names, addresses and telephone numbers, the name of their beneficiaries, the amount of their gift, etc. The types of donor information that ElderHelp collects and maintains are as follows:

• Contact information: name, address, telephone number and email address
• Giving information
• Information on events attended, publications received and involvement with agency committees
• Information provided by the donor in the form of comments and suggestions
• Volunteer hours

ElderHelp uses donors’ information to understand their interests in its mission and to update them on the organization’s plans and activities. It is shared with staff, board members, volunteers and consultants only on a “need-to-know” basis.

ElderHelp also assures donors, clients and volunteers that their names and addresses will not be sold or shared with any third party unless permission has been granted.